In order to maintain proper track record, As per direction of PTA, Bio-metric Verification of PTCL EVO & CharJi Devices need to be done. If you have EVO or CharJi device which you have purchased earlier are required to bio-metrically verify your devices. The new devices are also sold after bio-metric verification.
Customers may bio-metrically verify their devices by visiting any of the following touch-points, along with their original CNIC & device.
- PTCL One Stop Shop
- Ufone Service Center
- Ufone Franchise
- PTCL/Ufone BVS Enabled Retailer
The deadline for Bio-metric verification is the 31st of January, 2016. All EVO & CharJi subscribers are required to verify their ownership prior to this date to avoid disconnection of services.
Subscribers will receive an SMS notification upon successfully bio-metrically verifying their devices.
Device MDN is required for biometric verification. Subscribers unaware of their MDN’s may simply text their ESN (Electronic Serial Number – an 8 digit alpha-numeric code present on devices) to 0512181218 to receive their device MDN.
Sample Format Below:
ESN DD726911 (Space after ESN) à 0512181218
(Standard SMS charges will be applicable)
CharJi EVO subscribers may forward their ICCID (20 digits present on the back of their CharJi Ruims) instead of an ESN or simply provide their ICCID’s instead of MDN for biometric verification.
ICCID (space) <Insert ICCID> 051-2181218