“Careem has Identified a Cyber Incident” – Careem’s Statement


We have heard many of the cyber incidents in past years in which data have been hacked and stolen from websites. Facebook is the recent example where user’s private data have been used or leaked same is the case happened with Yahoo couple of years ago. Now the ride-hailing company Careem announced the same report that they have been suffered a data leak in January of 2018.

The company itself announced the data leakage in a blog post and also mentioned the details of the incident. According to the leaked data includes “Customers’ name, email addresses, phone numbers and trip data.” Customers who used their credit cards to pay the fare would not be affected as the credit card information is safe.

According to the statement, “There is no evidence that your password or credit card number has been compromised. Customers’ credit card information is kept on an external third-party PCP-compliant server. A PCP server uses highly secure protocols and is employed by international banks around the globe to protect financial information.”

Furthermore, “at the time of the attack on January 14, Careem had 14 million customers worldwide and 558,000 captains on its platform. Those who have signed up since they are not affected by the breach.” Careem’s spokesperson said, “Cybercrime investigations are immensely complicated and take time. We wanted to make sure we had the most accurate information before notifying people.”

In order to get safer, they requested to update the passwords of accounts and don’t use same passwords on multiple sites plus not share your personal information on a web page.

Safeguard steps by Careem:
  • Implement good passwords management by updating your career password, as well as other accounts on which you use similar details. Use a strong mix of characters, and try not to use the same password for multiple sites.
  • Remain cautious of any unsolicited communications that ask for the personal information or refer to a web page asking for personal information.
  • Avoid clicking on links or downloading attachments from unfamiliar emails.
  • Continue to review bank account and credit card statements for suspicious activity- if you see anything unexpected, call your bank.

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